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Confidential EAP Services
At its core, our Employee Assistance Program (EAP) is designed to provide a confidential and supportive resource for employees facing personal or work-related challenges. Through our EAP services in Brisbane and beyond, we provide proactive wellbeing support that empowers you and your team. By offering professional psychology sessions, our EAP helps individuals navigate issues such as stress, anxiety, and relationship concerns, ensuring that they have access to mental health care whenever it’s needed. This enhances individual wellbeing while strengthening workplace culture and productivity, making it a vital component for any business striving to support its team.
Our program is built on the principle that when employees feel supported, they are better equipped to perform at their best. By investing in an EAP, you demonstrate a commitment to your workforce’s overall mental health, fostering a more engaged, resilient and productive workplace.
Why Use Our EAP Services?
Our EAP counselling solutions are designed to be accessible for small businesses and scalable, growing teams, providing your staff with direct face-to-face counselling or telephone counselling sessions.
The service can also be extended to include immediate family members. Providing wellbeing services to family members ensures the human touch is maintained within your support services. Unlike other EAP programs, your employee and/or their family member will see the same qualified psychologist for each of the sessions they attend.
While other employee assistance programs charge based on your organisation’s size, we don’t. Just like our other products, we offer a flat rate where you can purchase the number of sessions you want. Our EAP services provide professional support without the burden of hidden fees.
As part of the EAP service, you also receive:
- Promotional collateral for your workplace, and
- A confidential, de-identified quarterly report that tracks program usage through key statistics. These reports provide awareness of relevant issues and the insight you need to develop initiatives that enhance the ongoing wellbeing of your workplace. These wellbeing resources equip managers to offer support for work-related challenges and proactively address underlying workplace issues.
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HR advisory services often recommend offering EAP services to employees. From a policy standpoint, it shows an employer’s commitment to the wellbeing and mental health of their staff. At the same time, it can improve workplace culture and employee retention.
Our EAP counselling services are easily accessible during business hours for your entire team. Any employer can access our psychological support program without the burden of a retainer. By purchasing sessions for as little as $260 you will have immediate access to the program for your employees. You only pay for the bundles you need. Not in Brisbane? This EAP program is just a call away for those in remote areas.
Have peace of mind knowing your most important assets have access to high-quality workplace counselling services.
EAP Counselling Services:
Bundled Solutions*
Three Pack
Access to three 50 minute sessions.
Six Pack
Access to six 50 minute sessions.
Onsite & Group Session
Access to one 50 minute group/team session (e.g. for team psycho-education sessions and initial critical incident meetings.
Three Pack
Access to three 50 minute sessions.
Six Pack
Access to six 50 minute sessions.
Onsite Group Session
Access to one 50 minute group/team session (e.g. for team psycho-education sessions and initial critical incident meetings.
*Administered under your existing engagement terms with Human Outsource Pty Ltd. These products do not include travel which will be agreed (if applicable). Once purchased, these bundles may be accessed for a period of up to 12 months.
Make an appointment to talk to us about EAP and pricing today.
FAQs About EAP Counselling Services
Are your EAP sessions confidential?
Yes. In accordance with the Australian Psychological Society (APS) Code of Ethics and along with the professional & ethical requirements of AHPRA and the ACA, no personal information obtained during an EAP session is freely disclosed (e.g., to any other person or organisation) without the prior informed and written consent of the individual.
Who are the EAP counsellors?
Human Outsource’s therapists are qualified and experienced psychologists. Our psychologists have extensive experience supporting employees through workplace issues and work-related concerns. They are registered with the relevant professional bodies and adhere to the highest ethical standards. They are also culturally diverse and respectful of different backgrounds, values and beliefs.
Why have an EAP in place at my business?
Having an Employee Assistance Program (EAP) in place at your business is one of the smartest investments you can make in your people and your workplace culture. Here’s why it matters:
Support Employee Wellbeing
Our EAP support is designed to be a comprehensive resource that provides effective support for both personal challenges and work-related concerns. We offer tailored support that addresses the link between mental and physical health, ensuring your team receives holistic care. By providing expert advice and practical strategies for managing workplace conflict, we help you build a culture of psychological safety. Every session is strictly confidential, giving your employees the peace of mind to seek the mental health support they need without hesitation.
Boost Employee Productivity & Performance
Personal issues don’t stay at home; they follow people to work. By offering EAP counselling services, you give staff a healthy outlet to manage challenges, which helps improve productivity while reducing absenteeism, presenteeism and burnout.
Decrease Absenteeism & Staff Turnover
Early intervention in workplace relations issues can prevent small issues from becoming major problems that lead to extended leave or resignations. An EAP shows your team you care, which builds loyalty and can reduce the costs of recruitment and training.
Create a Positive Workplace Culture
An EAP reflects a culture of care and trust. Work pressures can negatively impact work life, productivity and even family life. When employees know their mental health is valued, it strengthens morale, encourages open communication, and helps foster a psychologically safe workplace. EAP services can assist with work-related problems and assist in conflict resolution strategies for staff.
Attracting Top Talent
A comprehensive benefits package that includes an EAP can make your business more attractive to potential employees. It may be the bonus that helps lock in contracts with key talent.
Comply with WHS Obligations
Employers have a legal and ethical responsibility to provide a safe and healthy work environment, including mental health and the management of psychosocial hazards. An EAP is one practical way to demonstrate that you’re meeting your duty of care.
It’s Cost-Effective
The cost of an EAP is typically low compared to the productivity losses from stress-related illness or turnover. Even a single prevented absence or resignation can cover the annual cost of the program.
How do EAP providers help my employees?
Confidential Support
EAPs provide a safe and confidential avenue for employees to seek help for personal and work-related issues without fear of judgment or repercussions. These EAP sessions focus on overall wellbeing and mental health and wellbeing.
Accessibility
EAPs offer easy access to professional psychological services available via phone, online or in person. This removes barriers such as cost and the need for referrals. It is important to note that the EAP is not a crisis hotline and employees must book an appointment to access the service.
Wide Range of Issues
EAPs can assist with various challenges, including stress, anxiety, depression, relationship problems, financial difficulties, substance abuse, grief and work-related stress like bullying, harassment or conflict.
Improved Wellbeing
By addressing these issues, EAPs contribute to the overall mental, emotional and even physical wellbeing of employees.
Enhanced Work-Life Balance
Support for personal issues can lead to a better work-life balance and reduced stress at home and work.
Increased Job Satisfaction
Employees who feel supported by their employer are more likely to be satisfied with their jobs.
Where can I find EAP in Brisbane for my team?
We offer both in-person and remote options to ensure your team can access help wherever they are. Our EAP Brisbane services are conveniently located in Stafford, Brisbane, to support local businesses, while our telephone and online options provide support to employees Australia-wide. Would you like to connect? Feel free to reach out today.
Read more about supporting your staff.
