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Specialists in Complex Cases of Harassment, Discrimination & Misconduct
The seemingly ever-increasing complexity of the industrial relations landscape and the growing awareness of the psychological impact of not just the actions leading to allegations but the way allegations are managed require a specialised set of skills and experience to deliver a timely, accurate, transparent and procedurally fair outcome. At Human Outsource, we specialise in conducting independent investigations into complex workplace matters, including harassment, sexual harassment, discrimination, bullying, and misconduct. These issues can be sensitive and challenging, but we’re here to guide you and your employees through every step with expertise and care.
Our Investigation Services
Independent Workplace Investigations
We conduct thorough, unbiased investigations into serious workplace allegations, removing any implication of a procedurally unfair process or biased outcome. Whether you have received allegations of sexual harassment, bullying, discrimination, or other forms of misconduct, our experienced team ensures a fair, evidence-based process. We handle interviews, documentation, and evidence review professionally and confidentially, providing a clear and defensible report, inclusive of findings and recommendations to allow informed decisions to be made with confidence.
Incident Review & Root Cause Analysis
When an incident occurs, we go beyond surface-level facts to uncover the root causes. We examine workplace culture, policies, and behaviours to identify what went wrong and what must change. Our recommendations are practical, strategic, and focused on both short and long terms actions to not only manage the matter at hand but mitigate risk of future similar occurrences.
Legal Compliance & Risk Management
Workplace investigations carry significant legal risk if not handled properly. Our team ensures every aspect of the process complies with the Fair Work Act, relevant state and federal anti-discrimination laws, and workplace health and safety obligations. We help you navigate complex legal terrain with confidence while ensuring workers are not unreasonably managed during the investigative process, in turn, protecting your business from potential liability.
Disciplinary Processes & Corrective Action
If an investigation reveals a breach of policy or law, we support you in taking the appropriate corrective steps. From procedural fairness to proper documentation, we help you manage outcomes that are fair, consistent, and compliant with your legal obligations and internal policies.
Training for Prevention & Early Intervention
Prevention is key. We offer tailored training programs for leaders and staff to recognise and address inappropriate behaviour early, before it escalates. Our sessions cover topics such as appropriate behaviour in the workplace, sexual harassment prevention, bystander intervention, and managing performance and managing complaints.
Confidentiality & Sensitivity
We understand the personal and emotional impact workplace complaints can have on those involved. Our approach is always discreet, respectful, and trauma informed. Confidentiality is upheld at every stage, and we handle each matter with the care it deserves.
The way you handle allegations matters just as much as the outcomes themselves.
Why Partner with
Human Outsource?
Expertise in Complex Cases
Our team has extensive experience investigating high-risk, sensitive workplace matters across a range of industries.
Independent & Objective
We provide an impartial perspective that enhances credibility and trust in the investigation outcome from those involved and any individual or regulatory body that may wish to review your business’ actions.
Customised Approach
No two workplaces are the same. We tailor our process and recommendations to suit your organisational context.
Up-to-Date Legal Knowledge
We stay on top of evolving workplace laws and best practice, so you don’t have to.
Focused on Risk Reduction
We help you minimise legal exposure, protect your people, and uphold your organisation’s reputation.
Let’s Get it Right—Together
Workplace investigations are complex, but with the right support, they don’t have to be overwhelming. Whether you’re managing a current complaint or seeking to strengthen your internal processes, Human Outsource is here to help.
Contact us today to learn more about how we can support your organisation with professional, compliant, and compassionate workplace investigation services.
