Managed HR for Small Business

Human resource managers play a vital role in shaping the employee experience and supporting overall business performance. HR tasks and responsibilities span both strategic planning and operational functions, ensuring that people, HR policies and workplace culture align with organisational goals. Here’s what a regular HR team might cover and what we can do, depending on your subscription plan:

HR Administration & Personnel Management

Our managed HR service covers the essential foundations of people management, combining the structure of traditional personnel functions with the efficiency and strategic value of modern HR. We can take care of employment contracts, onboarding and offboarding, leave tracking, employee records and day-to-day HR business administration. These responsibilities are handled with accuracy and consistency, ensuring compliance, reducing internal workload, and giving your business the confidence to grow with the right people and processes in place.

Policy Development & Compliance

Compliance sits at the heart of effective HR management. We work closely with your leadership team to review, draft and maintain up-to-date HR policies and procedures that align with Fair Work legislation and industry-specific requirements. Our HR advisors also interpret relevant Modern Awards, provide pay guidance and conduct compliance checks to ensure your business remains protected and operating within the law.

Employee Relations & Workplace Advice

When people issues arise, timely and informed guidance is critical. We offer expert advice on a range of employee relations matters, including managing underperformance, addressing misconduct, handling grievances and supporting disciplinary processes. Our approach is clear, calm and grounded in both legal compliance and practical outcomes, ensuring you’re supported through even the most complex situations with confidence.

Culture, Engagement & Performance

Strong workplace culture and performance go hand in hand. As part of our managed service, we help you implement structured performance management systems, coach your leaders on effective communication and staff engagement, and address issues like absenteeism or team dynamics early. We also support career development planning to help employees grow within your organisation, enhancing motivation, retention and long-term capability. These measures help to reduce risk and create a more engaged, future-ready and aligned workforce.

Recruitment Support (Non-Agency)

While we’re not a recruitment agency, we provide a Recruitment Coordination Service. This includes crafting clear job descriptions, drafting job advertisements and posting on relevant platforms, shortlisting, arranging interviews, and ensuring onboarding is smooth and compliant. Our recruitment support is designed to align with your existing culture and policies, setting new hires up for long-term success.

Strategic HR Input

Our managed HR service goes beyond the basics. We partner with you on broader strategic initiatives that support business growth. From workforce planning and organisational restructures to succession planning and role design, we provide commercially sound advice to help you make informed, forward-thinking decisions. Every recommendation is aligned to your business goals and risk profile.

Ongoing Expert Support

At the core of our managed HR model is consistent access to experienced, director-level HR consultants who know your business. You’ll receive proactive, responsive support from a dedicated advisor who understands your operations, builds strong relationships with your team, and provides calm, practical guidance whenever it’s needed. We’re here to ensure your people are managed well so you can focus on growing your business with confidence.